Overview
A major U.S. healthcare system battled relentless ER congestion as 40% of hospitals nationwide operated above 90% capacity. Each diversion cost $1,856—nearly twice routine inpatient care—draining budgets, delaying treatment, and eroding patient trust.
TechWish launched a HIPAA-secure generative-AI platform that fuses EMS feeds, weather trends, and public-health indicators to forecast admissions 30 days ahead with 35% higher accuracy. This enabled proactive staffing and bed orchestration, which reduced diversions, slashed wait times by 23%, and yielded $4.1M in annual savings across all connected facilities.
