Automating Project Execution & Installation for Hogar Controls with Salesforce

Key Metrics

50% Reduction in Installation Delays

Standardized project setup and readiness checks removed avoidable hold-ups.

45% Fewer Repeat Visits

Mandatory site readiness validation stopped installers arriving to unprepared sites.

45% Reduction in Technician Time

Mobile app-based updates replaced manual status reporting from the field.

60% Drop in Scheduling Conflicts

A custom LWC scheduling console enabled skill-based assignment and conflict detection.

40% Faster Project Planning

Flows and Apex generate standardized tasks and project structures instantly.

Overview

A leading smart home automation provider, Hogar Controls relied heavily on manual planning and fragmented execution processes that delayed installations and created scheduling conflicts. TechWish deployed a Salesforce-based automation framework that standardized project setup, enforced readiness checks, optimized installer scheduling, and streamlined IoT activation. The solution helped Hogar accelerate installation timelines, eliminate repeat visits, and deliver faster, more reliable customer handovers.
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Automating Project Execution & Installation for Hogar Controls with Salesforce — cover