Fiado – Cognitive Assistant
Leverage AI to Deliver Highly Personalized & Contextual CX at Scale
Overview
Fiado powers smarter customer interactions, elevating agent efficiency and CX effortlessly
Fiado, TechWish’s Cognitive AI Assistant, transforms customer engagement by combining advanced LLMs with enterprise data. It delivers accurate, context-aware responses, powers intelligent chatbots, and augments agent productivity. With seamless integration and quick setup, Fiado automates repetitive tasks, reduces call volumes, and ensures real-time knowledge updates, enabling enterprises to scale CX while cutting costs.
OUR Approach
Fiado's Cognitive AI Advantage
Focus Areas
Fiado leverages advanced AI to
automate and integrate seamlessly
why us
The TechWish Advantage
Domain Customizations
Tailored industry use cases ensure Fiado adapts to sector-specific workflows and compliance needs.
Quick Turnaround For POCs
Rapid POC delivery demonstrates feasibility, accelerating decision-making and value realization.
Fast Deployment Cycles
Pre-built connectors and accelerators enable fast deployment without disrupting existing operations.
Intelligent Personalization
Delivers tailored experiences at scale, strengthening loyalty and customer engagement.
Tech Stack Integration
Ensures seamless alignment with your existing enterprise ecosystem, reducing friction and enhancing productivity.
Dedicated Support
Continuous monitoring, upgrades, and expert assistance guarantee optimal performance and reliability.
