A leading educational institution sought to improve the admissions and immigration experience for prospective students. Manual workflows and disconnected systems led to delayed responses and overburdened faculty. TechWish implemented an intelligent cognitive assistant integrated with key university systems to automate student inquiries, streamline documentation, and deliver instant, personalized support. The result: faster resolutions, improved satisfaction, and a smarter, scalable digital experience for both students and staff.
Snapshot
- AI-powered chatbot automates admissions and immigration workflows
- Integrated with CRM, SIS, and LMS platforms
- Real-time support trained on university knowledge base
- Freed faculty from repetitive, time-consuming admin tasks
