Modern Pharma Supplier Cuts Communication Latency by 61% with Enterprise Application Integration

Success Story

Modern Pharma Supplier Cuts Communication Latency by 61% with Enterprise Application Integration

A mid-sized pharmaceutical supplier operating across global channels faced increasing delays and rising IT costs due to rigid, outdated system integrations. TechWish implemented a scalable enterprise integration framework to streamline workflows and automate data exchange across departments and systems. The solution cut communication latency by 61%, reduced manual interventions by 42%, and lowered legacy system overhead by 35%.

Snapshot:

  • Replaced point-to-point links with service-oriented architecture
  • Enabled real-time data flow across five global hubs
  • Integrated Microsoft Dynamics 365, Salesforce, and compliance systems
  • Deployed hybrid delivery model with phased migration
  • Introduced zero-code templates for faster partner onboarding